Any personal information provided to or gathered by this website and app is controlled primarily by Suhalaya Travels, whose registered office is at 1st floor, # 16 'B, Halasuru, Karnataka 560008.
IP address: We collect your IP address when you visit our site. This only identifies your ISP (Internet Service Provider) and does not contain any information about you as an individual. We use this information to help us understand more about where our site traffic originates.
Booking Information: When booking car rental services we ask for your name, postal address, telephone number and email address. This helps us to process your booking, to contact you if we have any problems with your request or to send you an electronic confirmation of the booking. If you pay for your rental at the time of booking you will be asked to enter your payment card type, number and expiration date to enable us to take your payment.
Online Account: When you make a booking, we will give you the opportunity to create an online account. If you accept we will store the personal details you provide in our customer database. This will enable you to make future bookings more rapidly.
Suhalaya Advantage: If you join our Suhalaya Advantage program, we will send in the details to you
History of Transactions: We will maintain electronic records of all rental agreements and other transactions you enter into with Suhalaya.
Sharing Information:Suhalaya will never release your personal details to any company that is not a member of the Suhalaya Rent A Car System for marketing purposes. As we are part of an international group operating the Suhalaya Rent A Car System, we will from time to time share with other companies operating the Suhalaya Rent A Car System (located inside and outside India) information relating to our car rental service operations, which may include your personal information. Unless you have given us your consent your personal information will not be used for any other purpose.
Suhalaya online competitions:If you enter any competitions we offer on our site, we will ask you to enter certain personal information so we can notify you if necessary. Exact terms and conditions and rules of each competition will be posted at the time and may vary. If a prize is offered through a third party we may need to disclose information to the relevant third party in order to facilitate the distribution of any prizes.
Suhalaya online surveys:When you participate in any online surveys you may be asked to supply certain personal information, for example age or income. Provision of all or any of the requested information is voluntary. Survey results will only be used to improve the Suhalaya car hire experience for our customers and not for any other purpose.
You are welcome to see the information held about you at any time and to make the necessary amendments to keep the information up to date.To view your personal information please contact marketing@Suhalaya.co.in quoting your name and address and either your driver's license number or date of birth (for verification).
Our email newsletter provides subscribers with the latest information on prices, offers, products, services, and competitions. We will only send our newsletter to users who have agreed to receive it.
When you agree to receive our newsletter we will ask for a minimum of your email address. Over time,we may ask for additional personal information about you. Providing this information is voluntary and will be used to customize the content of your newsletter so it is relevant to you. You can unsubscribe at any time and will be given the option to do so on our website and app and from each newsletter we send you.